GDPR Information
Last updated: January 2024
This page provides information about how Basalt-lumen processes personal data in compliance with the General Data Protection Regulation (GDPR) for visitors from the European Economic Area (EEA), United Kingdom, and Switzerland.
Data Controller
Basalt-lumen is the data controller responsible for your personal data. Our contact details are:
Basalt-lumen
742 Prairie View Road
Edmonton, Alberta T5K 2M3
Canada
Email: [email protected]
Legal Basis for Processing
We process your personal data under the following legal bases:
Consent
When you submit a contact form or subscribe to communications, you provide consent for us to process your data for the stated purposes. You may withdraw consent at any time.
Contractual Necessity
When you engage our services, we process your data as necessary to fulfill our contractual obligations to you.
Legitimate Interests
We may process data based on legitimate business interests, such as improving our services and website functionality, provided these interests do not override your fundamental rights.
Legal Obligations
We may process data to comply with applicable laws, regulations, or legal requests.
Your Rights Under GDPR
If you are located in the EEA, UK, or Switzerland, you have the following rights:
Right of Access
You have the right to request a copy of the personal data we hold about you.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.
Right to Restrict Processing
You have the right to request that we limit how we use your personal data in certain situations.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format.
Right to Object
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. This period may be extended by two additional months for complex requests, in which case we will inform you of the extension and reasons.
International Data Transfers
As we are located in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing adequate protection for personal data. Where we transfer data to other jurisdictions, we ensure appropriate safeguards are in place.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Retention periods vary based on the type of data and legal requirements.
Automated Decision-Making
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your country of residence. However, we encourage you to contact us first so we may address your concerns.
Contact for Privacy Matters
For any questions or concerns about our data processing practices or to exercise your rights, please contact:
Email: [email protected]
Address: 742 Prairie View Road, Edmonton, Alberta T5K 2M3, Canada